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Frequently Asked Questions
Here are some of the frequently asked questions and their best replies. I hope that they will help you out.
Who Should Take an Online Course?
All students especially those home sick, those who want to get ahead in school, in need of more explanations to concepts …
How Do I Access My Course?
If you have access to a smart phone, tablet, i-pads, laptops or desktop computers with an internet connection. Just go to www.teachertaban.com and click or tap on courses.
Are There Prerequisites or Language Requirements?
All instructions will be in English for now. Any other requirements will be as the courses/ topics specify.
Can I Take More than One Course at a Time?
Yes, its allowed. You can study multiple subjects or topics.
My Payment Did Not Go Through. What Do I Do?
Email or text or call us as soon as possible because once any payment is made, a student gets access to courses instantly. A code or link is also sent via email. You can check your spam emails for any confirmation messages
How Does Online Learning Work?
ONLINE CLASSES ARE typically a mix of video recordings or live lessons supplemented with readings and assessments that students can complete in their own time
Purchases & Refunds
Why won’t my payment go through?
If you followed the steps correctly, do not hesitate to contact us immediately.
How do I get a refund?
Contact us.
Making Courses
Changing account name
Contact us.
How do I unsubscribe from your e-mails?
At the end of every email we send, just tap or click on the unsubscribe button and follow prompts.
How do I change my password?
Click on fogot password and then follow prompts
Why aren’t my courses showing in my account?
Missing mobile purchase
If you purchased a course on iOS or Android, it’s possible that the course was not registered to your account. Please email your purchase receipt to teachertaban.com@gmail.com
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.